Volvo On Call App

What Is Volvo On Call?

Volvo On Call is an app available with all new Volvo models that allows you to access vehicle functions and information remotely with your smartphone or smartwatch. As your ultimate automotive companion, Volvo On Call features a variety of luxury amenities and dynamic solutions to everyday problems. Need help remembering where you parked? The Volvo On Call app can show the precise location of your Volvo on a map, and even allows you to flash the lights and honk the horn to help you spot it. Need to track your mileage for work? The driving log saves trip data for up to 40 days and can be exported to an Excel spreadsheet for easy analysis of mileage, fuel consumption, speed, and routes driven.

From saving you time in the morning to helping you relax on the way home, Volvo On Call is there to help you with your daily routine. For more information on the Volvo On Call app or new Volvo technology, feel free to give us a call at (408) 758-5501. In the meantime, browse below for more exciting Volvo On Call features.

Volvo On Call Features

Remote Start

Volvo On Call Remote Start

With the ability to start your Volvo and control the temperature of the cabin before you leave, you can ensure every trip begins and ends with comfort.


In-Car Delivery

Volvo On Call In-Car Delivery

With In-Car Delivery in partnership with Amazon Key, you can have your packages delivered safely and securely directly to your Volvo.



Car Sharing

Volvo On Call Car Sharing

It’s easy to safely share your Volvo XC40 with friends and family through the Volvo On Call app, giving them keyless access.


Emergency Services

Volvo On Call Emergency Services

With SOS features, Automatic Collision Notification, Roadside Assistance, Theft Alert, and more, Volvo On Call has everything you need in the event of an emergency.


Lock and Unlock

Volvo On Call Lock and Unlock

No matter where you are, the Volvo On Call app enables you to securely lock or unlock your vehicle from the palm of your hand.


Volvo On Call App Setup

First, download the Volvo On Call app by visiting the appropriate app store for your phone.



Once the app is downloaded you will need to create your Volvo ID. If you have already created your Volvo ID, you should go directly to "Log In". Position your Volvo in an open area with network coverage to both your phone and your car. Make sure you have your four-digit Volvo On Call PIN Code and the vehicle identification number (VIN) before you start. You are now ready to pair the app to the car.

With Sensus Touchscreen

  • Sit in the driver's seat and turn on the ignition (you do not need to start the engine)
  • Tap the top of the screen
  • Select Settings
  • Select Communications
  • Select Vehicle modem Internet
  • Uncheck the box
  • Log in to the Volvo On Call app with your Volvo ID and Password you just created
  • Enter your Vehicle Identification Number (VIN). For some devices, you may also use your Registration Number (license plate number)
  • Enter four-digit Volvo On Call PIN
  • Click Continue
  • You will then be instructed to press and hold the overhead "On Call" button inside the car (located above the rearview mirror) for one second. Note: You must do this within two minutes of receiving the message from the app
  • Once it is confirmed you have connected with the On Call button you will be directed to the Home page in the app. You are now connected to your car with your Volvo On Call app!
  • You will now need to go back to "Settings", "Communications", and check the box next to "Vehicle modem Internet " so you can enjoy the In-car apps and the built-in Wi-Fi Hotspot.

Without Touchscreen

  • Sit in the driver's seat and turn on the ignition (you do not need to start the engine)
  • Press the My Car button on the center console twice; this will bring up a list of Shortcuts.
  • Choose "Internet Settings"
  • Select "None" next to "Connect through"
  • Log in to the Volvo On Call app with your Volvo ID and Password you just created
  • Enter your Vehicle Identification Number (VIN). For some devices you may also use your Registration Number (license plate number)
  • Enter your four-digit Volvo On Call PIN
  • You will then be instructed to press and hold the overhead "On Call" button inside the car (located above the rearview mirror) for one second. Note: You must do this within two minutes of receiving the message from the app
  • Once it is confirmed you have connected with the On Call button you will be directed to the Home screen in the app. You are now connected to your car with your Volvo On Call app!
  • Once it is confirmed you have connected with the On Call button you will be directed to the Home screen in the app. You are now connected to your car with your Volvo On Call app!
  • Press the Internet button on your center console twice and select "Apps". Once the apps are loaded, scroll all the way down and select "Settings". Select "Volvo ID" then select "Register Volvo ID" and enter your email. This will finish connecting you with your car so you can use the features such as Send to Car and Connected Service Booking.

You are now able to connect your Volvo ID to up to 10 different vehicles. You will need to pair your Volvo On Call app with each Volvo but you will now be able to have all of your Volvos accessible from one convenient location.

To connect multiple Volvos to your account, please follow the steps below:

  • Log into your Volvo On Call app
  • Tap "More" at the bottom of the screen
  • Select "Volvo ID"
  • Select "Connected Vehicles"
  • Select "Add vehicle"
  • Continue with the instructions as listed above

Experience the Volvo On Call App with a New Volvo Today

The Volvo On Call app is an exciting new way to connect your Volvo with your smartphone device. For more information on the available Volvo On Call app features, or how to set it up with your vehicle, contact us today at (408) 758-5501 to speak with one of our friendly and knowledgeable team members. Be sure to check out our new inventory to find your perfect Volvo for crusing around the Silicon Valley area today!